Melbourne City Group is committed to protecting your personal information and ensuring that your experience with our services is transparent, secure, and satisfactory. By accessing and using our website and services, you agree to the following terms and conditions and consent to the collection and use of information in accordance with our privacy practices.

1. Terms of Use

1.1 Website Usage

This website is provided for general informational purposes only. While we strive to ensure that all content is accurate and up to date, Melbourne City Group makes no guarantees or warranties about the completeness, reliability, or suitability of the content for any purpose. Use of this site is at your own risk.

1.2 Intellectual Property

All website content, including logos, text, images, graphics, and layout, is the property of Melbourne City Group unless otherwise stated. Unauthorised use, reproduction, or distribution of any content is strictly prohibited without prior written consent.

1.3 Limitation of Liability

Melbourne City Group is not liable for any direct or indirect damages arising from the use or inability to use this website or any linked third-party websites. We are also not responsible for the content or practices of any external sites.

1.4 Service Terms

All services provided by Melbourne City Group are subject to written agreement and may include compliance certificates, warranties (workmanship and product), and professional reports. All works are carried out by qualified and certified applicators under the relevant Australian standards and regulations.

2. Privacy Policy

2.1 Information We Collect

We may collect personal information from you when you:

• Visit our website
  
  
• Make an enquiry
  
  
• Request a quote or service
  
  
• Subscribe to our updates or promotions
  
  

This information may include your name, phone number, email address, address, business name, and project details.

2.2 How We Use Your Information

Your information is used solely for the purpose of:

• Responding to your enquiries
  
  
• Providing and managing our services
  
  
• Sending quotes, reports, and warranties
  
  
• Improving our website and customer experience
  
  
• Complying with legal or regulatory obligations
  
  

Melbourne City Group does not sell, rent, or share your personal data with third parties unless required by law or as necessary to deliver our services (e.g., subcontractors, suppliers).

2.3 Data Protection

We implement suitable physical, electronic, and managerial procedures to safeguard and secure your information. While we take all reasonable steps to protect your data, we cannot guarantee absolute security of information transmitted online.

2.4 Cookies and Analytics

Our website may use cookies to improve your browsing experience. These cookies help us track anonymous website traffic and usage patterns through tools like Google Analytics. You may disable cookies through your browser settings if preferred.

2.5 Access to Your Information

You may request access to the personal data we hold about you at any time. If you believe that any information is incorrect or outdated, please contact us for correction or removal.

3. Updates to This Policy

Melbourne City Group reserves the right to update these terms and the privacy policy at any time without prior notice. Changes will be posted on this page, and continued use of the site or services will constitute your agreement to the updated terms.

4. Contact Us

If you have any questions, concerns, or feedback regarding our Terms and Privacy Policy, please contact:

Melbourne City Group
Phone: 0486 050 000
Email: info@melbournecitygroup.com.au